Privacy Policy

Effective Date: October 2025
Company: Sterling Temple Ltd
Registered Office: Unit 131, 128 Aldersgate Street, London, EC1A 4AE, United Kingdom
Company Number: 6988481
Email: enquiries@sterlingtemple.com
Website: www.sterlingtemple.com

1. Introduction

Sterling Temple Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or purchase our services or digital data products, including 3D laser scan datasets, point clouds, and related materials.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following types of personal data:

a. Information you provide directly:

  • Name, company name, and job title

  • Email address and phone number

  • Billing and payment information

  • Delivery or access details for datasets

  • Any correspondence you send us

b. Information we collect automatically:

  • IP address, browser type, and device information

  • Website usage data (e.g. pages visited, time on page, referral source)

  • Cookies and analytics data

c. Business and transactional data:

  • Records of datasets purchased, downloads, and licence details

  • Any associated agreements (e.g. End User Licence Agreement or EULA acceptance)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfil purchases or licence agreements for 3D scan data

  • To provide access to digital products or datasets you have purchased

  • To manage billing, invoicing, and payment records

  • To communicate with you about your orders, account, or support requests

  • To send relevant marketing communications (only with your consent)

  • To maintain website security and improve our online services

  • To comply with legal obligations, such as tax and accounting requirements

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Contractual necessity — to perform a contract with you or provide requested services

  • Legitimate interests — to operate our business, prevent fraud, and improve services

  • Legal obligation — to comply with UK laws and regulations

  • Consent — where you have opted in to receive marketing or newsletters

5. Data Sharing and Transfers

We may share your information with trusted third parties, including:

  • Cloud storage and hosting providers (e.g. Dropbox, AWS)

  • Payment processors and accounting software (e.g. Stripe, Xero)

  • Marketing or analytics partners (e.g. LinkedIn Ads, Google Analytics)

  • Our contracted data processing partners in the UK or EU

We do not sell personal data to third parties.
If data is transferred outside the UK, we ensure it is protected by appropriate safeguards, such as UK GDPR-approved standard contractual clauses.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements.
Typically, contact and transaction records are kept for six years after the end of our business relationship.

7. Your Data Protection Rights

Under UK GDPR, you have the following rights:

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion (“right to be forgotten”)

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time

To exercise these rights, please contact info@sterlingtemple.com.

8. Cookies and Tracking

Our website uses cookies and analytics tools to enhance user experience and measure engagement. You can manage cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. All digital datasets are stored securely and shared only through encrypted platforms.

10. Marketing and Communications

If you subscribe to updates or consent to marketing communications, we may contact you about new datasets, services, or related offerings. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

11. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at www.sterlingtemple.com/privacy-policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sterling Temple Ltd
Email: info@sterlingtemple.com
Website: www.sterlingtemple.com